Solid Waste & Recycling Services
Collection day for all City of Lake Dallas residents is on every Monday.
On collection day, place your carts out for collection no later than 7:00 a.m., but no earlier than 6 p.m. Sunday evening. Carts should be removed from the street by Monday evening.
Between collection days, carts must be stored out of public view. For missed service or to request an additional trash cart, please contact us.
Only trash that is in a green Waste Management cart will be collected. Each residential unit shall be allowed to place up to two (2) additional plastic bags outside of the cart in the event that the cart(s) is/are full. If additional household waste in excess of two additional bags needs collection, you must contact us by Friday before 12:00 noon prior to your scheduled pick up the following Monday in order to schedule a bulk pick up. Households consistently requesting bulk pick ups will be required to add an additional cart to their account.
Hazardous household waste should never be placed in the carts. Motor oil, paint, pesticides among other hazards cause harm to the environment and must be disposed of properly. The Lake Dallas provides a Household Hazardous Waste program for solid waste customers. View information about how these items can be removed for FREE through the new Curb-side Household Hazardous waste program.
If you have any questions, please contact us.
New Service Set-up or Cancel Account
To establish new service or transfer an account to your name, complete the New Account form. Accounts with a balance due will not be eligible for transfer.
The New Account form must be filled out and returned with a copy of your drivers license and the set-up fee to: Lake Dallas City Hall, 212 Main St., Lake Dallas, Texas 75065 or bring it in to set up your account. Business hours at City Hall are Monday - Friday, 8:30 a.m. to 5:00 p.m.
To cancel a Solid Waste account, please email or mail the Account Cancellation form to Lake Dallas City Hall, 212 Main Street, Lake Dallas, Texas 75065
Forms
Electronic Bank Drafting Service Authorization Form (.pdf)
Account Cancellation Form (.pdf)
Senior Discount Application (.pdf)
Disabled/Handicapped Service Application (.pdf)
Several payment options are available for Solid Waste customers including making payments at Lake Dallas City Hall, 212 Main Street in Lake Dallas during business hours or via the payment drop slot inside of City Hall:
- Cash
- Money Order
- Cashiers Check
- Check made payable to the City of Lake Dallas
- Visa -- 3% surcharge applies
- MasterCard -- 3% surcharge applies
- Electronic Bank Draft
- Pay Online
To sign up for the Electronic Bank Drafting Service by filling out the Electronic Bank Drafting Service Authorization form and attaching a voided check. The bank draft service is free and provides a convenient option to ensure your bill is paid on time.
Late charges are not waved.